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  4. 5. Planning Phase
  5. Communications Plan

Communications Plan

Communications Plan is one of the project management document you can create with our project management lifecycle software.

In project management, communication is the way to deliver information needed by someone. Different project stakeholders have different information needs. In order for the project members, customers and other stakeholders to have the information they need to achieve their duties, and to manage stakeholders’ expectations about how the project is progressing, it is important to document the information needs and the way to deliver the information. Communications Plan is developed to serve this purpose.

This article shows you how to develop a Communications Plan.

Activity 1: Perform Communications Planning

List the stakeholders and describe their information needs

Communication is the way to deliver information needed by someone. In order for the project members, customers and stakeholders to have the information they need to achieve their duties, and to manage stakeholders’ expectations about how the project is progressing, it is important to document the information needs and the way to deliver the information.

In this step, determine the people and target group that need to receive a particular kind of information. Complete the communication matrix.

Communications Plan: Communications Requirements

Complete the communication matrix

For each information need, identify the purpose of such need (e.g., to meet a requirement, to build buy-in, to build consensus, to fulfill a tradition), the provider of the information, when and how it is collected, and how the information will be reported.

Communications Plan: Communication Matrix

Determine deliver vehicles

For each report or document needed to communicate information, identify the primary and secondary distribution vehicles, which are the methods for delivering the report or document. Specify the frequency or distribution for each report or document.

Communications Plan: Delivery Vehicles